FAQ

Default solution folder, feel free to edit or delete it.

How do I change my password?
  Click on the My Account link located in the upper-right corner of this webpage. Type in your current password where it ...
Wed, Oct 29, 2014 at 3:36 PM
What if I cannot remember my password
  Click on the Click here if you forgot your password link located on the sign in page. You will be asked to verify your ...
Wed, Oct 29, 2014 at 3:37 PM
How can I print or save a report?
  Click on the Reports link located in the upper-right corner of this webpage. Select the report that you want (right now...
Wed, Oct 29, 2014 at 3:38 PM
How can I add or delete students from my caseload?
  Click on the Manage Caseload link located in the upper-right corner of this webpage. A listing of student information i...
Wed, Oct 29, 2014 at 3:39 PM
I've added a student to my caseload...can another provider do the same?
  Yes. Each student can have more than one provider. Add and Remove buttons are determined for each provider.
Wed, Oct 29, 2014 at 3:40 PM
Why does old caseload information keep appearing?
  Each month, your district gives sends a file with caseload information to the ISD. This information will overwrite an...
Wed, Oct 29, 2014 at 3:41 PM